You can integrate other elements in your website page

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This ensures that whatever happens with the client's account, you have no responsibility Limitation of the company's responsibility for some technical problems with the site, for example non-functioning or erroneous information, loss of data if the user has shared his password, for failure to fulfill an order, possibly for damage to the product during transport or after delivery and other such provisions that save you from many responsibilities Invoicing and payment policy and here you can refer to the payment and invoicing methods, to the buyer's obligation to provide all the data so that you can issue the invoice according to the law. You can also remember the law 677/2001 regarding electronic commerce, this is to make the work of the consumer a little easier and to build trust Guarantees or more precisely how they are granted, the category of products for which a guarantee is granted or not, conditions for loss of the guarantee depending on the products sold. Pay a little attention to OG 130/2000 regarding guarantees and returns, not to displease the customer or the law The return policy that specifies the conditions under which the customer can return or exchange a product, how to recover their money and factors that prevent receiving the return.



And here you must follow the law mentioned in the Guarantees and grant the client the due rights. According to the emergency Ordinance no. 34/2014 , customers can request the return procedure of the products within 14 days, without having to justify the decision or pay other costs than those provided in the articles of the ordinance Promotions , because you will certainly organize something like that, and in this section you can specify the way and Phone Number Data conditions for conducting promotions or granting discounts, but make sure that throughout the site you respect OG no. 99/2000, which tells you exactly how promotions and discounts should be organized The way to resolve disputes, here it is important to specify where your website operates, from the perspective of the applicable law. If your website operates in Romania, then the law that will be applied in case of disputes is the Romanian law. The resolution of disputes can be done in several ways and it is important to specify them: amicably, through the competent courts or through mediators.



The European Commission has implemented an online dispute resolution platform , where parties can resolve disputes resulting from online transactions. ANPC can fine website owners with fines between 2000 and 5000 lei if they do not provide a link to the platform and the provisions of Regulation no. 524/2013 are not respected. The information policy about cookies must provide clear and complete information, in an easy-to-understand language, to the user, about the purpose of processing the information stored by third parties The privacy policy in which you specify the purpose for which you request, store and process personal data The Delivery Policy in which to specify the methods of delivery of the products, the cost of delivery, and the estimated time of delivery of the order Examples: In Romanian: or you can remove them from the recommended ones. The important thing is that they fold on the profile of your website and come to your aid. Maybe it would be good to consult a specialist when dealing with this page. And don't forget: if a user doesn't respect your terms, you can suspend their account, even without prior notice. S